Boiler breakdown / York + Yorkshire
A short, sensible route to the right manual and the right next step.
Boiler breakdown? Let’s get you reset
Tell us what’s wrong with your boiler and its make or model and we’ll point you to the right manual and reset steps — or help you contact us.
Quick guide
Work through the three useful details.
Choose the closest fault, then select your boiler make or type the full make and model. Nothing is saved.
Step 1 — pick your fault
Choose the closest description.
Step 2 — pick or type your boiler make/model
If you know the model, add it in the field below.
Select a make or type one above.
Step 3 — check the manual
Safety first: never open the boiler casing, never attempt gas work, and if you smell gas leave the area and call the National Gas Emergency Service on 0800 111 999.
Open Boiler ManualsStep 4 — if it’s still not working
If the boiler still won’t reset or the fault returns, please contact us.
Need an engineer?
We’re based in York and serve homes across Yorkshire.
Tell us the fault and the make or model. We’ll help with the sensible next step.